Returns & Exchanges

At Pesado 58.5, we want you to be completely satisfied with your premium coffee equipment. If your purchase does not meet your expectations, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Authorization (RA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original Pesado 58.5 packaging, ensuring all components and manuals are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned goods for quality assurance, your refund will be processed to your original payment method within 5-7 business days.